Difference between revisions of "Request A New Password"

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(Created page with "If you have misplaced your password, it is easy to get a new one. With new security features on TU.org, it is best to have the user request the password for their own User Acc...")
 
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== Here is how to request a new password ==
 
== Here is how to request a new password ==
  
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'''First''', enter a new user name. A simple username is first initial and last name (ex: FLast), you are welcome to create whatever makes you happy. Then click on Check availability.
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[[File: Member Login Button.png|Member Login Button]]
  
[[File: Change Your Username-2-2.gif|right|Change Your Username window]]
 
  
'''First''', enter a new user name. A simple username is first initial and last name (ex: FLast), you are welcome to create whatever makes you happy. Then click on Check availability.
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'''Second''', select the Request new Password Tab and enter your Username or e-mail address.
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[[File: User Acct New Password tab.png|New Password Tab]]
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Your next screen will say "Further instructions have been sent to your e-mail address".
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Go to your email account and find the email from trout with the subject: Replacement login information for "Username"
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The email will have the following information:
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We've received a request to reset the password for your account. You can use
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the one-time login link below by clicking it or copying and pasting it into
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your browser.
  
*If you get a green check, then it is available for you to use.
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http://www.tu.org/user/reset/1539/13821251/do_ca-De6IJnYCEBIm4FPWSFO07vHqsG4bOlo
*If you get a red "x", then it is not available.
 
  
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After logging in using the link above you'll be taken to a page where you can
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change your password.
  
'''Second''', select Update Username and you User Account will be updated with your new Username.
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If you didn't request this change, or don't need to change your password,
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simply do nothing and the link will expire in 24 hours.
  
Remember, you can log in with either your Username or your email.
 
  
  

Revision as of 10:24, 18 October 2013

If you have misplaced your password, it is easy to get a new one. With new security features on TU.org, it is best to have the user request the password for their own User Account.

Here is how to request a new password

First, enter a new user name. A simple username is first initial and last name (ex: FLast), you are welcome to create whatever makes you happy. Then click on Check availability. Member Login Button


Second, select the Request new Password Tab and enter your Username or e-mail address. New Password Tab

Your next screen will say "Further instructions have been sent to your e-mail address".

Go to your email account and find the email from trout with the subject: Replacement login information for "Username"

The email will have the following information: We've received a request to reset the password for your account. You can use the one-time login link below by clicking it or copying and pasting it into your browser.

http://www.tu.org/user/reset/1539/13821251/do_ca-De6IJnYCEBIm4FPWSFO07vHqsG4bOlo

After logging in using the link above you'll be taken to a page where you can change your password.

If you didn't request this change, or don't need to change your password, simply do nothing and the link will expire in 24 hours.


Need a new Password?

If you forgot your password, then go here to [request a new password]