Difference between revisions of "Request A New Password"

From Chapter Wiki
Jump to navigation Jump to search
 
(13 intermediate revisions by the same user not shown)
Line 1: Line 1:
 
If you have misplaced your password, it is easy to get a new one. With new security features on TU.org, it is best to have the user request the password for their own User Account.  
 
If you have misplaced your password, it is easy to get a new one. With new security features on TU.org, it is best to have the user request the password for their own User Account.  
  
== Here is how to request a new password ==
+
== How to request a new password ==
  
'''First''', enter a new user name. A simple username is first initial and last name (ex: FLast), you are welcome to create whatever makes you happy. Then click on Check availability.
+
'''First''', Go to the password page at [https://login.tu.org/user/password TU.org password request].
[[File: Member Login Button.png|Member Login Button]]
 
  
  
'''Second''', select the Request new Password Tab and enter your Username or e-mail address.
+
'''Second''', select the "Request new Password" tab and enter your Username or e-mail address that is associated with your membership.
 +
Then click the "e-mail new password" button.
 +
 
 
[[File: User Acct New Password tab.png|New Password Tab]]
 
[[File: User Acct New Password tab.png|New Password Tab]]
  
 
Your next screen will say "Further instructions have been sent to your e-mail address".
 
Your next screen will say "Further instructions have been sent to your e-mail address".
  
""Third""
+
 
 +
'''Third'''
 
Go to your email account and find the email from trout with the subject: Replacement login information for "Username"
 
Go to your email account and find the email from trout with the subject: Replacement login information for "Username"
  
The email will have the following information:
+
 
 +
''The email will have the following information:"
 +
 
 
We've received a request to reset the password for your account. You can use
 
We've received a request to reset the password for your account. You can use
 
the one-time login link below by clicking it or copying and pasting it into
 
the one-time login link below by clicking it or copying and pasting it into
 
your browser.
 
your browser.
  
  [Link_to_change_your_password]
+
<u>A link to change your password will appear here</u>
  
 
After logging in using the link above you'll be taken to a page where you can
 
After logging in using the link above you'll be taken to a page where you can
Line 28: Line 32:
 
simply do nothing and the link will expire in 24 hours.
 
simply do nothing and the link will expire in 24 hours.
  
Click on the link and you will get the validated screen.
 
[[File: [[File: User Acct New Password tab.png|Reset Password Validated]]
 
  
""Fourth""
+
'''Fourth'''
 +
Click on the link in the email and you will then get the following validated screen.
 +
 
 +
 
 +
[[File: Reset password validated.png |Reset Password Validated|600px]]
 +
 
 +
 
 +
'''Fifth'''
 +
Click on the "Log in" button. You will then be taken your User Account and asked to change your password.
 +
 
 +
 
 +
Enter your password twice then click the "save and view profile" button to update your account as seen below.
 +
 
 +
 
 +
[[File: Edit profile changing password2.png |Enter New Password]]
 +
 
  
 +
You will then be on your main Profile page with your brand new password.
  
 +
That is it. You are now free to move around in you profile and the TU website.
  
== Need a new Password? ==
+
== Changing your Password ==
  
If you forgot your password, then go here to [[http://www.tu.org/user/password request a new password]]
+
If you want to change your password, then go to your profile page and select the Username + Password option
 +
 +
[[File: Edit profile UsernamePassword.png|Change your password]]

Latest revision as of 11:46, 9 July 2019

If you have misplaced your password, it is easy to get a new one. With new security features on TU.org, it is best to have the user request the password for their own User Account.

How to request a new password

First, Go to the password page at TU.org password request.


Second, select the "Request new Password" tab and enter your Username or e-mail address that is associated with your membership. Then click the "e-mail new password" button.

New Password Tab

Your next screen will say "Further instructions have been sent to your e-mail address".


Third Go to your email account and find the email from trout with the subject: Replacement login information for "Username"


The email will have the following information:"

We've received a request to reset the password for your account. You can use the one-time login link below by clicking it or copying and pasting it into your browser.

A link to change your password will appear here

After logging in using the link above you'll be taken to a page where you can change your password.

If you didn't request this change, or don't need to change your password, simply do nothing and the link will expire in 24 hours.


Fourth Click on the link in the email and you will then get the following validated screen.


Reset Password Validated


Fifth Click on the "Log in" button. You will then be taken your User Account and asked to change your password.


Enter your password twice then click the "save and view profile" button to update your account as seen below.


Enter New Password


You will then be on your main Profile page with your brand new password.

That is it. You are now free to move around in you profile and the TU website.

Changing your Password

If you want to change your password, then go to your profile page and select the Username + Password option

Change your password